Advanced Process Serving

Gretchen L. Small

Gretchen Lichtenberger, owner of Justice Matters and You’ve Been Served, will be teaching at two hour seminar on AdvancedProcess Serving Techniques, on November 8, 2014, at PICA’s Educational Conference in Ontario, California.

Gretchen has a Bachelor’s Degree from University of California Santa Barbara and an Associates Degree in Criminal Justice from Ventura College. She is a Registered Process Server, Certified Paralegal and Judgment Recovery specialist.

Gretchen is also an approved Mandatory Continuing Legal Education (MCLE) provider for the State Bar of California giving talks to legal professionals on service of process, and ethics of judgment enforcement. She has also been a speaker at Private Investigator Conferences and group meetings all over California.

Gretchen always has her nose in the code-books and case laws that pertain to her chosen professions so she can stay current. Knowing the laws regarding your profession not only protects you from persecution but it also affords you ways to increase your revenue lawfully.

Attendees will learn:

1. What makes a service legal and valid.
2. Proof of Service for different documents.
3. How to fill out the Proof of Service correctly.
4. Serving a Subpoena versus a Summons.
5. Tricks to serving at gated communities.
6. Serving at places of employment.
7. Can a RPS be charged with trespassing?
8. Using dogs to help you serve documents.
9. How to serve at a mailing address.
10. Use of Burner Cell to your advantage.
11. What is Detrimental Reliance.
12. Serving documents in a sealed envelope.
13. Can I dress up like a pizza man or FedEx?
14. Tips for serving evasive people.


Gretchen D. Lichtenberger, C.C.P.S.
Registered Process Server
“You’ve Been Served”
(805) 340-4179

Legal and Technology

David Queen final

David D. Queen, an attorney and private investigator will be teaching a two hour seminar at PICA’s Annual Conference, on Saturday, November 8, 2014, in Ontario, California. He will cover the Legal and Technology Developments for Private Investigators. His presentation will cover obscure and recent legal developments of importance to California P.I.’s and a broad discussion of technology developments.

Mr. Queen has more than 30 years experience as a federal prosecutor, defense attorney and licensed California private investigator. As Presidentially-appointed United States Attorney, David D. Queen prosecuted hundreds of criminal cases. Later as Deputy Assistant Secretary of the Treasury he oversaw the enforcement activities of the U.S. Secret Service, the IRS, Customs, the Bureau of Alcohol, Tobacco and Firearms and the Office of Financial Enforcement. He served as a Treasury Department representative to INTERPOL and was a member of the Board of the Federal Law Enforcement Training Center.

After leaving government service, Mr. Queen entered private practice and has developed a national reputation as a health care attorney specializing in compliance program design and implementation, HIPAA issues, and civil and criminal litigation. He also is a licensed California private investigator and author of The California Private Investigator’s Legal Manual It remains the only legal resource for California private investigators and the attorneys who hire and represent them. In addition to being an acknowledged expert in private investigator law, Mr. Queen lectures extensively on the subject and regularly represents private investigators in disputes with clients and third parties.

David D. Queen
225 South Lake Ave., Suite 300
Pasadena, CA 91101

Welcome New 2014 Members


James Aguirre
Anthony Altfeld
Paul Anderson
James Baca
David Barnard
Martin Basaldua
Michael Belo
David Boone
Bryon Brammer
Dennis Bridwell
Ed Brown
Alyce Bullard
Emily Campbell
Robert Carpenter
Betty Cavanaugh
Dana Champion
Justin Chappell
Jesse Chavez
Ken Chow
Gregory Clark
Tom Curnett
Dave Curtis
Anthony Dibella
Kendall Dixon
Danny Dominguez
Robert Duncan
Jaime Elias
Dan Escamilla
Nadim Eskander
John Everett
Jennifer Faer
Steve Faer
Rico Fernandez
Beth Fleming
Frank Fotinatos
Edward Frierson
James Fritsche
David Gama
Richard Garcia
Karen Good
Zach Grant
Maggie Green
Al Hernandez
Vincent Hicks, Jr.
Brian Holmes
Allen Horner
Hagop Hovakimian
Greg Irvine
Ekhator Iyoha
Anne La Jeunesse
Greg Kading
Maki Kudaka
Viorel Latan
Andy Le
Dusty Lefdal
Don Lewis
Wayde Lively
Alfonso Lozano
Jesse Macias
Bruce McConnell
Kevin McCormick
Mike McCormick
David McIntyre
Chris Melendez
Dan Miller
Jerrold Moody
Erik Mora
Barbara Morgan
Nathan Moser
Eric Nelson
Thomas Nixon
Bob Palmer
Bryan Pinto
Paul Pitt
Daniel Pitts
Patrick Potter
Hugh Rae
Don Ray
Thomas P. Riley
Jimmy Rubio
David Scalise
Claudia Schwartz
Robert Sedillo, Jr.
Raffi Smilansky
Mark Sovern
Christopher Speer
Michele Stuart
Ian Tausig
Todd Taylor
Rod Vahoviak
Markis Velez
Robert Weekes
Ken Welty
Michael White
Martin Whited
Barbara Wolford
Katie Wright
Aaron Wyman
Samuel Yador
Gari Young
Monica Zaragoza

2014 PICA Conference

  Educational Conference – November 7 & 8, 2014 – Ontario
  $150 PICA Members  –  $200 Non-Members
16 Hours of Training – 4 Meals – Snacks – Notebook – Certificate – Audio/Video Enhancement Software